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🌐 Web platform: Cache, Cookies

Your web browser uses certain temporary files to facilitate loading SimpliRoute, sometimes these can cause problems.

Tauriel avatar
Written by Tauriel
Updated over 3 weeks ago

Temporary browser files are data stored in the cache from the first time you visit a web page. This is done to help pages load faster the next time you view them.

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Sometimes these files can cause certain web application functions to load incorrectly, so it's a good idea to consider how to delete them.


Clear cache 🌐

You can follow the steps below in sequence to quickly clear the web page cache:

  1. Sign out of SimpliRoute.

  2. Clear your browser cache (In Chrome press Ctrl + Shift + R).

  3. Log in again to SimpliRoute 🚀.


Delete Cookies 🍪

  1. Open Chrome on your computer 💻.

  2. Press the three-dot button in the upper right corner of the browser

  3. Press the Delete browsing data option...

  4. Choose a time range, such as Last hour or All time, select the temporary data to delete and finally press Delete data.

🍪 If you have a Google Account open in Chrome, and you delete cookies, you won't be logged out.


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